Frequently Asked Questions

Have questions? You’re not alone.
Here are the answers to what people ask us most often.

Getting Started

You can expect useful information and insights from all these interactions! 

  • The first step is a free informational call of about 30-45 minutes. You’ll explain why you are considering coaching and what you’d like to accomplish. We’ll discuss how coaching works and how I may be able to help you. 

    If this feels like a good fit, we’ll cover logistics and any questions you still have. From there, you can consider whether you’d like to proceed with a formal consultation. If you are already sure, we can schedule. If not, you can take as much time as you need to make a decision. 

  • If you want to explore coaching together in more detail, the next step is a formal 90-minute consultation. We can meet in person if you live in the D.C. metro area, or else have our consult over the phone.

    I will send you a questionnaire and simple graphic to complete ahead of time. We’ll review together the information that you sent to me. You will get a clear sense of how well I understood what you shared and how we could address your issues through coaching. As we talk, we will be developing a preliminary road map for future coaching. 

    After our consultation, you’ll decide whether you would like to proceed together. You can let me know as we finish, or follow up with me later after you’ve taken more time to reflect.

  • If you decide to pursue coaching together after our consultation, we will have six sessions, one hour each. I usually meet with clients about every other week, so each round of coaching appointments runs for about three months. 

    How long someone remains in coaching varies. Occasionally, three months will be sufficient. More typically, my clients coach with me from six to eighteen months, sometimes longer if they are going through multiple or complex transitions. If we have been coaching for more than one year, it’s likely that we will meet less frequently than every other week.

Coaching Modalities

Learn how coaching sessions are delivered and what formats are available. Choose the option that works best for your goals and schedule.

  • Yes, my office is in North Arlington, convenient to Northern Virginia, D.C. and nearby Maryland. Many of my clients in this region choose to have our initial consultation in person. Some like to continue coaching in person, whereas others switch to phone coaching or a combination of both.

  • Yes, I coach with most of my clients over the telephone.

  • The reason I only coach by phone, without video, is … Zoom fatigue! 

    You have probably experienced how draining it can be to spend lots of time on virtual meetings with video. I have found that both my clients and I focus and communicate better when we do not have to sit in front of our screens. 

    About 50% of the sensory input to our brains is visual; thus, the visual aspect of video calls places a high demand on our brain’s real estate. By eliminating the video component, we free up much of that real estate. 

    This article from the National Institutes of Health explains the mental and physical stresses that arise from virtual calls: Zoom Fatigue and How to Prevent ItPMC. For an entertaining, quick tour through the science of visual processing: Does Vision Rule the Brain: True or False?

Payments

Details on pricing, payment methods, and related policies.

Everything you need to know before getting started.

  • You can pay with Zelle, PayPal, Venmo or check.

  • Unfortunately, no.

  • If you itemize your taxes, it may be possible to offset some of the cost of coaching by treating it as a business expense. Consult an accountant for advice about this.

  • If circumstances prevent you from completing a round of six pre-paid coaching sessions, I will refund the unused payment upon request. 

    I guarantee client satisfaction. Therefore, if a client should wish to stop early for any reason, I will refund unused payment upon request.

How Coaching Differs From Therapy, Consulting, and Mentoring

Not sure which approach is right for you?
Here’s how coaching compares to therapy, consulting, and mentoring.

  • Both coaching and therapy are intended to help clients achieve deep change. 

    There is some potential overlap. For example, both coaching and cognitive behavioral therapy help people to change beliefs and behaviors that get in their way, and often address stress management. However, these approaches are based on different paradigms and practitioners receive different training, with therapists having to meet strict credentialing requirements.

    Coaching is focused on the present and future. We start with where you are now, clarify where you want go, and then experiment with ways for you to achieve your goals. Our momentum is forward. We spend minimal time on the past except to identify patterns that serve you well and patterns that don’t serve you well, even if they did previously. We build on the former and experiment with how to change the latter. 

    As you can see, this is a very practical, hands-on approach. I emphasize to my clients that they should have a valuable takeaway from every session. It could be something they will do, something they will observe about themselves or others, something to research or contemplate. I frequently check with each client about how well our coaching is serving them, and strongly encourage feedback. If something is not working optimally, then we need to address that head-on. This is a central aspect of creating the necessary confidence and trust for successful coaching. 

    Some elements in coaching would apply equally to therapy. There are some notable distinctions between coaching and therapy:

    1. The therapeutic process often involves digging deep into an issue for an extended time. Thus, therapy won’t necessarily have the same concrete focus as coaching, or generate specific takeaways from each session.

    2. Sometimes therapy needs to focus on the past. It can be crucial to revisit past events, experiences and emotions, rather than staying with the present and future as coaching does. 

    3.  Therapy should be the priority when someone is struggling with trauma or other conditions that have great emotional power and may interfere with the ability to move forward in coaching. Coaches are trained to be alert to this distinction and are ethically bound to recommend therapy to clients when such difficulties arise. 

    Depending on a client’s needs and resources, it may be best to pause coaching while pursuing therapy. At other times, a client may find that therapy and coaching complement each other. In these situations, coaching can help to achieve changes for which the client is ready, while therapy addresses underlying issues that require deeper resolution.

  • Again, there is some overlap between these services but also clear, important distinctions:

    1.  Coaches help clients to find their own answers, rather than providing the answers. Coach and client focus on strengthening the client’s ability to tap their own knowledge and intuition and access all available resources in a holistic way. In contrast, consultants and mentors provide direct answers and guidance.

    2.  An experienced coach can work with a client in virtually any field; the coach is the expert on the coaching process and the client is the expert on their subject matter. This is another contrast with consultants and mentors, who offer deep expertise and experience in the client’s field. That said, sometimes clients in specialized professions may prefer to work with coaches who have similar experience in the same subject areas and concentrate their coaching in those areas.  

    3. Coaching focuses on helping the client to develop/clarify goals, find ways to achieve their goals, and make “course corrections” as needed during this process. Consulting and mentoring may also help in this way, but consultants are expected to provide specific answers to clearly defined matters (however broad), whereas mentors offer expert guidance and advice to support their mentees’ development through a broader, more informal relationship. 

    4. In coaching, clients learn how to apply the strategies they have learned proactively across multiple areas of their lives, so they can incorporate aspects of the coaching process into their lives even after they have finished coaching. This may sometimes occur in consulting or mentoring, but it is not necessarily a central aspect of the work.